Technical Support

Contact Technical Support if you have a problem. Go to www.babylock.com, then click on Customer Support.

  • Have the information ready before contacting Technical Support.
    • Make sure your computer's operating system is current with all updates.
    • Have the make and model of your computer and Windows® Operating System. (Refer to the Reference Guide for system requirements.)
    • Information on error messages that appear. This information will help expedite your questions more quickly.
    • Make sure Palette Ver.11 is current with any updates.