When erroneous operations are performed, messages and advice will be displayed on the LCD. If an error message appears, refer to the table below and take the appropriate action. If the displayed message is not listed, follow the on-screen instructions. If you touch [OK] or do the operation correctly while the error message is displayed, the message disappears. If the problem persists, contact your authorized Baby Lock retailer.
No. | Error messages, Cause/solution |
---|---|
1 | Attach buttonhole foot “A+”. The built-in camera detects buttonhole foot “A+” by the mark “A+” and the three dots. |
This message appears when start sewing buttonhole stitches without attaching buttonhole foot “A+”. | |
2 | Cannot change the configuration of the characters. |
This message is displayed when there are too many characters and the curved character configuration is impossible. | |
3 | Cannot recognize the embroidery positioning mark. |
This message is displayed when the machine failed to recognize the embroidery positioning mark.
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4 | Change to a larger embroidery frame. |
This message is displayed when the machine is in embroidery mode and the selected pattern is too large to fit in the attached embroidery frame. This message may also appear while aligning an embroidery pattern using the built-in camera and the repositioned pattern does not fit in the attached embroidery frame. | |
5 | Important Update Available. Update your machine by downloading the update file from the [Download the update program] in the “Machine settings”. |
There is a new update file on the server. Update the machine. (Update Procedure Using Wireless LAN Connection) | |
6 | Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory. |
This message is displayed when you try to save a copyright protected pattern to USB media or computer. According to copyright laws, patterns that are illegal to reproduce or edit cannot be saved to USB media or computer. If this message displays, save the pattern in the machine’s memory. | |
7 | Lower the presser foot lever. |
This message is displayed when | |
8 | Not enough available memory to save the data. Delete some patterns or use a different media. |
This message is displayed when the memory is full and the stitch pattern or embroidery pattern cannot be saved. To save the stitch pattern, delete a previously saved stitch pattern or embroidery pattern. (Retrieving Stitch Patterns, Using the Memory Function (Embroidery)) | |
9 | Not enough available memory to save the data. |
This message is displayed when either the maximum number of patterns have been saved or the pattern you want to save takes a lot of memory, and the machine cannot save it. Either delete patterns from the machine’s memory or save the pattern to USB media. (Using the Memory Function (Embroidery)) | |
10 | OK to recall and resume previous memory? |
This message appears if the machine is turned off while embroidering, then turned on again. Touch [OK] to return the machine to the condition (pattern position and number of stitches) when it was turned off. (Resuming Embroidery after Turning Off the Power) | |
11 | OK to recall and resume previous memory? (IQ Designer) |
This message is displayed when the machine is turned off while a pattern is being edited in IQ Designer, then turned on again, and then IQ Designer is started. Touch [OK] to return to the screen before the machine was turned off. | |
12 | OK to separate the combined border pattern? |
This message is displayed when rotating a combined border pattern in the embroidery screen. | |
13 | Pattern extends to the outside of embroidery frame. Add no additional characters. |
This message is displayed when the machine is in embroidery mode, and the character pattern combination is too large to fit in the embroidery frame. | |
14 | Pattern extends to the outside of embroidery frame. If you plan to add more patterns, rotate the pattern combination. |
This message is displayed when the machine is in embroidery mode and the combined character pattern is too large for the embroidery frame. You can rotate the pattern 90 degrees and continue combining characters. | |
15 | Preventive maintenance is recommended. |
This message is displayed when the machine needs to be maintained. Once this message appears, it is recommended to take your machine to an authorized Baby Lock retailer for a regular maintenance check. Although this message will disappear and the machine will continue to function once you touch [OK], the message will display several more times until the appropriate maintenance is performed. | |
16 | Remove Dual Feed module from the machine. |
This message appears when you try to start embroidering with the digital dual feed foot attached to the machine. Remove the digital dual feed foot before entering the embroidery mode. | |
17 | Remove the embroidery frame and replace the bobbin. Next, attach the frame and touch OK to move it to the previous position. |
This message is displayed when replacing the embroidering bobbin thread. (If the Bobbin Runs out of Thread) | |
18 | Remove the embroidery positioning mark. |
This message is displayed when the machine has recognized the embroidery position mark. Remove the embroidery positioning sticker and touch [OK] to continue. To remove the embroidery positioning sticker more easily, touch | |
19 | The “Start/Stop” button does not operate with the foot controller attached. Remove the foot controller. |
This message is displayed when the “Start/Stop” button is pressed to sew utility stitches or character/decorative stitches while the foot controller is connected. | |
20 | The bobbin thread is almost empty. |
This message is displayed when the bobbin thread is running out. Although a few stitches can be sewn when the “Start/Stop” button is pressed, replace with a wound bobbin immediately. (Setting the Bobbin) | |
21 | The bobbin thread is almost empty. |
This message is displayed when the bobbin thread is running out. Although a few stitches can be sewn when the “Start/Stop” button is pressed, replace with a wound bobbin immediately. (If the Bobbin Runs out of Thread) | |
22 | The bobbin winder safety device has activated. Is the thread tangled? |
This message is displayed when the bobbin is being wound, and the motor locks because the thread is tangled, etc. | |
23 | The pattern extends out of the pattern area. Change position of the pattern and scan the new area. |
This message appears when the built-in camera is being used to align the embroidery position, but the embroidery positioning sticker is too near an edge or the pattern extends from the embroidery frame. Rehoop the fabric so that the pattern is within the embroidery field, and then try aligning the position again. | |
24 | The pockets are full. |
This message is displayed when no more settings for utility stitches can be saved. In this case, erase settings that have previously been saved in order to save the new settings. (Saving the Utility Stitch Settings) | |
25 | The safety device has been activated. Is the thread tangled? Is the needle bent? |
This message is displayed when the motor locks due to tangled thread or for other reasons related to thread delivery. | |
26 | This file cannot be used. |
This message appears if the file size or format is incompatible with this machine. Confirm the file size and format. (Specifications) | |
27 | This file exceeds the data capacity and cannot be used. Use a suitable size file. |
This message is displayed if file dimension is incompatible with machine. Confirm the file dimension and format. (Specifications) | |
28 | This key cannot be used at this time. |
This message is displayed when you touch [Sewing Guide] in the screen other than the utility stitch, or touch [Pattern Explanation] in the screen other than the utility stitch or character/decorative stitch. | |
29 | This pattern cannot be used. |
This message appears when you try to retrieve a pattern that cannot be used with this machine, such as when the data is corrupted. | |
30 | This USB media cannot be used. |
This message is displayed when you try to use incompatible media. Use another USB media. For compatible USB media, refer to Specifications. | |
31 | Turn off the machine before attaching or removing the needle plate. |
This message is displayed when you try to sew with a stitch other than a middle needle position stitch while the straight stitch needle plate is installed. This message may also appear when the needle plate is removed with the machine on or when the machine is turned on and embroidery mode is selected. | |
32 | Update failed. Please download and install the update program again. |
Refer to Updating Your Machine’s Software. | |
33 | Update failed. Please try again installing the update program. If the problem persists, please redownload and install the program. |
Refer to Updating Your Machine’s Software. | |
34 | USB media error |
This message is displayed when an error occurs with the USB media. Use another USB media. For compatible USB media, refer to Specifications. | |
35 | When the speed controller is set to control the zigzag stitch width, the “Start/Stop” button does not operate. |
This message is displayed when the speed control slide is set to control the stitch width, and the “Start/ Stop” button is pressed. Set [Width Control] to off in the settings screen to use the “Start/Stop” button (Sewing Settings), or use the foot controller to operate the machine (Changing the Stitch Width During Sewing). | |
36 | F** |
If error message [F**] appears in the LCD while the machine is being used, the machine may be malfunctioning. Contact your authorized Baby Lock retailer. |